About

With 17 years of experience, I've established & led design teams in various environments, including high-growth B2B, B2C SaaS companies, government agencies and consultancies, where I've honed strengths in:

🛠️ Customer experience

  • Interaction design
  • Applying qualitative research, service design & systems thinking to triangulate the best possible approach for a given problem.
  • Cross-platform product strategy
  • Environments that are highly regulated or ambigous, involve multiple stakeholder & customer groups, and domains like privacy, security & identity

⚡ Leadership & Management

  • Cross-functional leadership — shaping a vision, product strategy, and execution approach that balances user needs, business strategy, and team growth.
  • Global teams — building high agency teams and trusting relationships across cultures & timezones for over a decade
  • Organizational transformation — diagnosing what's needed & driving change management across all levels of the organization

Practices I'm committed to

🪴 Keep people at the center

I believe people who can be well in their life and work at a sustainable pace create a great workplace. I also believe that inclusive and compassionate relationships and team environments lead to thoughtful, human-centered products and long-lasting businesses. I aim to create these environments in the spaces I'm in.

📖 Build trust through open communication

I aim to work in transparent ways that are sensitive to diverse forms of communicating and collaborating. This includes speaking honestly about what I know, what I don’t know, what’s working, and what isn’t. I believe that when we avoid talking about a challenge, the risk of not addressing it is even higher. I’m well versed in getting a team aligned on a common challenge and encouraging healthy discussion that inspires an adjusted collective understanding and a way forward.

🎒 Encourage a learning-centered culture

Finding the gaps, feedback, collaboration across disciplines, asking questions, gaining a new perspective, committing to improving — all directly lead to product quality and life quality. Great teams prioritize time for reflection, understanding each other, and learning from their experiences. With these ingredients, a team can achieve incredible results.

🌱 Grow beyond my comfort zone

A designed map that represents where I've lived over my lifetime.
🌏  India → Saudi Arabia → England → United States