Hello! I’m a senior interaction designer and researcher.
I’m passionate about freedom of expression, access to information and benefits, privacy rights, transparency and experimentation.
I have over 10 years of experience working with government agencies, educational institutions, international organizations, start-ups and non-profits. I was very lucky to amplify my design practice and network through MICA’s BFA in Graphic Design and SVA’s MFA in Interaction Design.
Design can change lives. I contribute to change by:
practicing deep listening
balancing complex and competing business requirements and user needs
building bridges between design, development and product management teams
- leading inclusive and participatory practices
establishing team norms towards sustainable processes
- building trusting and authentic relationships
- mentoring early career designers and colleagues
I’m currently at Nava, a public benefit corporation working with government agencies to improve their digital services, where I’m helping to modernize the Veterans Affairs appeals process.
Until recently, I led user experience design and research on login.gov at 18F, a design and technology team within the federal government.
18F introduces and integrates human-centered design and agile development alongside more than 50 agencies. 18F’s recent projects include simplifying processes for families and veterans to access government benefits, humanizing the journey to citizenship, and helping fourth graders discover national parks 🌲.
My journey has taken me from Libya › India › Saudi Arabia › England › Utah › Baltimore › New York › Austin › San Francisco › Washington DC.
Let’s chat at meghana.khandekar [at] gmail.com.
My name is pronounced megh-na, meaning “of the clouds” in Hindi. Meg works too. 😊